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  Home >  > How To File A Claim
  How To File A Claim
 
 
How To File A Claim

In the event of a claim, suit or loss under your policy, contact your agent or broker and, during normal business hours, call:

ACE USA – U.S. International Claims
P.O. Box 25149
Lehigh Valley, PA 18002-5149

Toll Free in the U.S. 866 809-0396
Fax: 866 635-5687
E-mail:
USI-FirstNoticeofLoss@ace-ina.com
(This e-mail address is for new claim reporting only.)

For after hour emergency claim reporting call:

Toll Free in the U.S.: 800 523-9254
Direct Telephone: 770 810-1130

*For 24-Hour Emergency Medical, Personnel or Travel Assistance:

Outside U.S. call collect: 202 659-7777
Inside U.S.: 800 766-8206

ACE USA – U.S. International Property Claims
P.O. Box 25148
Attention: Maryellen King
Lehigh Valley, PA 18002-5148

or

Fax:  866.635.5687
E-mail: 
propertyfirstnotices@ace-ina.com
(This e-mail address is for new claim reporting only.)
800.433.0385 Wilmington
800.523.9254  Emergency after hours or
770.810.1130

* Please note this 24-hour Emergency Medical, Personnel or Travel Assistance phone number is provided for those insureds who purchase Employers Responsibility Coverage’s including Executive Assistance Services as part of their International Advantage policy.

     
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