Latest Enhancements

Educational Institutions That Need These Services

U.S. Educational Institutions that

• Sponsor cultural and sightseeing school trips abroad for faculty, students and chaperones
• Sponsor study abroad programs
• Have extensions programs located overseas, temporarily or permanently
• Place students or faculty in graduate programs abroad
• Sponsor exchange student programs
• Have faculty or other employees who attend conferences, conventions or seminars overseas
• Have faculty, other employees or students who travel outside the U.S. to do on-site inspections, field engineering studies, field scientific research

 The 7 Components of Executive Assistance®

1. Medical Assistance Live Services
2. Personal Assistance Live Services
3. Travel Assistance Live Services
4. Emergency Political Evacuation Live Services
5. Concierge Live Services
6. Global Security Information e-Services
7. Global Health Information e-Services

How Executive Assistance Live Services Work

1. Medical Assistance Live Services

• Emergency medical evacuation – when adequate medical facilities are not available locally
• Repatriation – to country of which employee, student or chaperone is resident/citizen, when medically necessary
• Hospital admission deposit – USD $10,000
• Medical monitoring – including regular communication to person designated by employee
• Dispatch of doctor or specialist – when employee’s condition cannot be adequately assessed locally

Policy holders should review their policy for a complete description of coverage and services.

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2. Personal Assistance  Live Services

• Pre-trip medical referral information – to multi-lingual doctors and/or addresses and phone numbers for hospitals
• Emergency medication – arrangements for transportation
• Embassy and consular information
• Lost document assistance – for replacing important documents such as passports and credit cards
• Emergency message transmission – to one family member and/or employer
• Emergency cash advance – Up to $1,000 in local currency for emergencies
• Access to local attorneys
• Emergency translation/interpreter services and referrals
• Benefits verification & claims assistance – to coordinate with overseas claims procedures

Policy holders should review their policy for a complete description of coverage and services.

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3. Travel Assistance Live Services (when an employee, faculty, student or chaperone is hospitalized or evacuated)

• Return of traveling companion/dependents
• Return of vehicle to rental agency
• Emergency family travel arrangements – for family members to join hospitalized employee, faculty, student or chaperone 

Policy holders should review their policy for a complete description of coverage and services.

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4. Emergency Political Evacuation Live Services

• Emergency political evacuation - through iJET Intelligent Risk Systems.
• Covered employees, faculty, students and chaperones call emergency phone line manned 24/7 by Europ Assistance representatives. Call is immediately transferred to iJET representative.
• Appropriate professional assist as needed.
• Repatriation to country of which employee, faculty, student or chaperone is resident/citizen, when necessary.

Policy holders should review their policy for a complete description of coverage and services.

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5. Concierge Live Services

  Europ Assistance® USA provides worldwide concierge services including:

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6. Global Security Information e-Services

• Access to iJET's online Trip Briefs and Security, Health and Immunization Reports - real time country-specific reports for 200 cities in 180 countries
• Access to iJET Alert Headlines - up to the minute top 8 global travel advisories

Policy holders should review their policy for a complete description of coverage and services.

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7. Global Health Information e-Services

• Access to Europ Assistance health information by country, including recommended medical facilities
• Access to Europ Assistance trip preparation guidelines

Policy holders should review their policy for a complete description of coverage and services.

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How the Service Works

Medical, Personal, Legal & Travel Assistance – through Europ Assistance USA

• Covered employees, faculty, students and chaperones call emergency phone line manned 24/7 by Europ Assistance representatives.
• Operator puts caller in touch with professional staff of multilingual personnel, including doctors on call around the clock for consultation.
• Appropriate professional assist as needed.

Emergency Political Evacuation – through iJET Intelligent Risk Systems

• Covered employees, faculty, students and chaperones call emergency phone line manned 24/7 by Europ Assistance representatives. Call is immediately transferred to iJET representative.
• Appropriate professional assist as needed.

Global Security Assistance e-Services - online at password protected www.aceExecutiveAssistance.com powered by iJET Intelligent Risk Systems.

Global Health and International Travel e-Services - online at password protected www.aceExecutiveAssistance.com powered by Europ Assistance USA

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